What was Cashmo?
Cashmo was a mobile-first online slots casino aimed at the UK market, built around a proprietary game library and a compact, easy-to-navigate app-style interface. It launched in 2019 and went on to win the BingoPort Best New Slots Site award in 2020, a reflection of how quickly it established itself within its operator's wider portfolio. Cashmo was never a standalone business; it was one of several branded casinos run under a single umbrella company, In Touch Games Limited, which controlled the technology, the games, the marketing, and the UK Gambling Commission (UKGC) licence that all of the brands traded under.
That shared structure is the reason Cashmo is discussed alongside a network of sister sites rather than as an isolated case. Understanding what happened to Cashmo means understanding what happened to In Touch Games Limited as a company, because the fate of one was the fate of all.
Who operated Cashmo?
Cashmo was operated by In Touch Games Limited, a company registered at Fountain House, Great Cornbow, Halesowen, B63 3BL. The company has a longer history than most players might expect. It began life in 2001 as a manufacturer of physical slot machines, the sort found in pubs, arcades, and clubs across the UK. In 2007 it pivoted into online and mobile gambling, launching its first digital casino brand and gradually building out a portfolio of in-house-only titles rather than licensing games from third-party studios in the way most modern operators do.
This in-house model became the defining feature of the In Touch Games network. Rather than stocking dozens of external slot providers, brands like Cashmo relied heavily on a proprietary game engine known as Slot Factory, which powered titles exclusive to the network. This gave the brands a distinctive identity but also meant that when the operator's licence position changed, every brand running on that shared technology and shared licence was affected in the same way, at the same time.
The UKGC licence and account 2091
All of In Touch Games Limited's UK-facing casino brands, including Cashmo, traded under a single UK Gambling Commission remote operating licence associated with account number 2091. A single account number covering multiple consumer-facing brands is not unusual in the UK gambling industry; large multi-brand operators frequently run several websites under one corporate licence. What matters for players is that the regulatory standing of that one licence determined the legal status of every branded site sitting on top of it.
In March 2021, the UKGC fined In Touch Games Limited £3.4 million after identifying serious failings in how the company handled customer interactions, marketing communications, and its anti-money laundering obligations. This was a significant enforcement action, and it came with additional licence conditions attached, effectively putting the operator under closer regulatory supervision going forward. Fines of this scale are typically reserved for operators found to have systemic, rather than isolated, compliance problems.
The regulatory pressure did not end there. On 5 September 2023, In Touch Games Limited surrendered its UKGC licence under account 2091 entirely. A licence surrender is a formal, permanent step; it is different from a temporary suspension and it means the operator no longer holds the legal authorisation required to offer real-money gambling services to customers in Great Britain. Following the surrender, Cashmo and every other brand tied to account 2091 ceased UK trading. This has been confirmed by multiple independent secondary sources, and the surrender date of 5 September 2023 is corroborated across three separate third-party references.
What this means for Cashmo today
Because the UKGC licence was surrendered rather than transferred or renewed, Cashmo is not legally permitted to accept UK customers, process UK deposits, or advertise to UK consumers unless a new, valid UKGC licence is obtained by whoever might operate the brand in future and that licence is verifiable on the official UKGC register. As things stand, no evidence in the public record indicates that has happened. Any website using the Cashmo name and currently accepting UK players outside of this framework would not be operating within UK law, and UK-based players should treat such a site with extreme caution.
This is also why this article does not list a working homepage link for Cashmo. The official brand URL could not be confirmed from a primary, brand-owned source, and given the licence surrender, directing players toward the brand is not appropriate in any case.
Confirmed sister sites in the In Touch Games network
Sister sites were identified by cross-referencing the shared UKGC account number 2091 held by In Touch Games Limited across multiple secondary sources, including sister-site.co.uk, whichbingo.co.uk, a2zukcasinosites.com, and askgamblers.com. Where a brand was consistently attributed to In Touch Games Limited under this account across these sources, it has been included below as a confirmed sister site of Cashmo. Where attribution was inconsistent or contested, that has been flagged explicitly.
Whichbingo.co.uk specifically lists nine brands as sitting under account 2091: Casino 2020, Jammy Monkey, Bonus Boss, Cashmo, mFortune, Dr Slot, Mr Spin, PocketWin, and Slot Factory (the shared game engine brand itself). All of these, aside from Slot Factory as an underlying platform rather than a consumer casino, are treated here as sister sites of Cashmo.
mFortune
mFortune was the flagship of the In Touch Games network and the oldest brand on the platform, having welcomed players since 2007, the same year the company moved into online gambling. It offered the broadest catalogue of any brand in the network, combining slots with bingo, and it effectively set the template that later brands, including Cashmo, would follow: in-house exclusive games, mobile-first design, and a straightforward account structure. As the longest-running brand, mFortune's history is closely tied to the operator's overall regulatory record, including the 2021 fine and the 2023 licence surrender.
Dr Slot
Dr Slot launched in 2018 as the fourth casino brand added to the In Touch Games platform. It launched narrowly focused, with just eight slot titles at release, all built on the same Slot Factory engine used elsewhere in the network. Despite its small initial catalogue, it won the WhichBingo Award for Best New Slots Site in 2019, a year before Cashmo picked up a similar accolade. Dr Slot shared infrastructure, account systems, and licensing with Cashmo throughout its operation.
Mr Spin
Mr Spin launched in 2016 and became one of the more recognisable names in the network, thanks in part to a loyalty rewards shop feature that let players redeem points for real-world prizes rather than just bonus funds. It offered the same proprietary slots library found across the operator's other brands. Mr Spin was one of the more established brands by the time the 2023 licence surrender occurred, having operated under UKGC oversight for several years prior.
Casino 2020
Casino 2020 was operated directly from the same Halesowen registered address as the rest of the network, Fountain House, Great Cornbow, B63 3BL. It offered a narrower, more focused slots selection than mFortune, with an emphasis on progressive jackpot titles linked to the operator's shared Mega Jackpot mechanic. Like every other brand on this list, its licensing ran through account 2091 and ended with the September 2023 surrender.
Bonus Boss
Bonus Boss stood out visually from the rest of the network thanks to a distinctive mafia-boss theme, complete with cartoonish gangster branding running through its site design and game selection. Several reviewers rated it among the better-looking sites in the In Touch Games portfolio. Functionally, however, it worked the same way as its sister brands: proprietary games, shared account infrastructure, and the same underlying UKGC licence.
PocketWin
PocketWin was established in 2010 as one of the earlier mobile-specific casinos under In Touch Games Limited. It offered a no-deposit welcome bonus alongside a deposit match on a player's first payment, a fairly standard structure for the era, built entirely around the operator's proprietary game engine. PocketWin's closure in September 2023 followed the same pattern as every other brand tied to account 2091.
Jammy Monkey
Jammy Monkey was the newest addition to the network, launching in 2021 with animal-themed branding and a compact slots library. Its position in this list carries an important caveat: some later sources associate Jammy Monkey with a different operator entirely, Viral Interactive, under a separate UKGC account (42739), rather than In Touch Games Limited's account 2091. Because of this inconsistency, Jammy Monkey's final operator and licence chain should be treated as not publicly confirmed with certainty, and players should verify its current status independently rather than assuming it follows the same fate as the rest of the network.
Comparison table: Cashmo network brands
| Brand | Launch year | Notable feature | Current UK status |
|---|
| Cashmo | 2019 | BingoPort Best New Slots Site 2020 | Not trading — licence surrendered Sept 2023 |
| mFortune | 2007 | Flagship brand, slots and bingo | Not trading — licence surrendered Sept 2023 |
| Dr Slot | 2018 | WhichBingo Best New Slots Site 2019 | Not trading — licence surrendered Sept 2023 |
| Mr Spin | 2016 | Loyalty rewards shop | Not trading — licence surrendered Sept 2023 |
| Casino 2020 | Not publicly confirmed | Progressive Mega Jackpot slots | Not trading — licence surrendered Sept 2023 |
| Bonus Boss | Not publicly confirmed | Mafia-themed branding | Not trading — licence surrendered Sept 2023 |
| PocketWin | 2010 | No-deposit bonus, deposit match | Not trading — licence surrendered Sept 2023 |
| Jammy Monkey | 2021 | Animal-themed slots library | Uncertain — possibly separate operator |
Licence and safety review
Every brand listed above with a confirmed link to In Touch Games Limited traded under UKGC account 2091. No specific licence number for any individual brand has been verified against a primary UKGC register entry in the research behind this article, so all licence numbers are listed as not publicly confirmed, even though various third-party affiliate sites have published differing figures for Cashmo and related brands. Because those figures could not be cross-checked against a primary source, they have deliberately been excluded here.
The safety index ratings applied throughout this article reflect the operator's documented regulatory history rather than day-to-day service quality. A Medium rating has been applied across the network because, while In Touch Games Limited operated for well over a decade under UKGC oversight without a full licence revocation by the regulator, it was subject to a substantial £3.4 million fine in 2021 for AML, marketing, and customer interaction failings, and it ultimately surrendered its licence entirely in 2023 rather than continuing to operate under the additional conditions imposed on it. That combination of a serious enforcement action followed by a full exit from the UK market is treated conservatively rather than rated as High.
Why the 2021 fine matters
The £3.4 million penalty imposed in March 2021 was not a minor administrative matter. UKGC fines of that size are generally issued only where the regulator has found multiple, overlapping failures rather than a single isolated incident. In this case, the issues spanned customer interaction processes, which are meant to identify and act on signs of gambling harm, marketing practices, and anti-money laundering controls, which are core pillars of UK gambling regulation. The fine came with additional licence conditions, meaning In Touch Games Limited was placed under heightened scrutiny for a period afterwards.
Why the 2023 surrender matters
A licence surrender is distinct from a suspension or a set of added conditions. Where a suspension is temporary and a condition is a rule attached to an ongoing licence, a surrender ends the licence relationship altogether. It can be initiated by the operator or effectively forced through ongoing regulatory pressure, but either way, the outcome for consumers is the same: the operator is no longer authorised to provide regulated gambling services in Great Britain. The surrender of account 2091 on 5 September 2023 is confirmed by multiple independent secondary sources, and it applied uniformly across all brands sitting on that account, which is why Cashmo, mFortune, Dr Slot, Mr Spin, Casino 2020, Bonus Boss, and PocketWin all stopped UK trading at the same time.
Bonus terms and promotions: important caveats
Historical marketing for Cashmo and its sister sites referenced welcome offers, no-deposit bonuses, deposit matches, and loyalty schemes such as the rewards shop associated with Mr Spin. None of these offers can be treated as currently valid. Because the UKGC licence has been surrendered, any promotional terms that were once published for these brands are void as far as UK consumers are concerned, and no verified current bonus exists for Cashmo or any brand in this network. Readers should treat any live claims of a Cashmo welcome bonus or deposit offer found elsewhere online with significant scepticism, since a licensed operator cannot lawfully advertise or fulfil such offers to UK residents without a live UKGC licence.
Games and software
The In Touch Games network built its identity around proprietary, in-house-only slot titles powered by the Slot Factory game engine. Confirmed titles associated with the network include Rainbow Slots, Tomb Of The Wins, Lucky Luchador, Wild Gold, Blazing 7s Deluxe, and Wild Diamond Wins. These games were generally designed with RTPs in the mid-90% range, a fairly typical range for UK-facing online slots of that era. Several titles were connected to a shared Mega Jackpot progressive prize pool, reportedly seeded from £50,000, which pooled contributions from players across multiple brands in the network rather than keeping each site's jackpot separate.
Some sister brands were also reported to carry third-party software from providers such as Pragmatic Play, Red Tiger, and Blueprint Gaming, suggesting that not every brand in the network relied exclusively on in-house titles, even though the proprietary Slot Factory catalogue remained the network's signature offering. This mixed approach meant the overall player experience could vary somewhat from brand to brand, even while the underlying account systems and licensing were identical.
Payments, accounts and mobile experience
Consistent with its name, Cashmo, along with the rest of the In Touch Games portfolio, was built with a strong emphasis on mobile play, reflecting the operator's roots in developing dedicated mobile casino products from as early as 2010 with PocketWin. Specific current details on payment methods, withdrawal processing times, and account verification steps cannot be confirmed, since the brands are no longer trading under a UKGC licence and no live, verifiable account terms are available to check against. Any historical claims about payment methods or withdrawal speeds should not be relied upon by players today.
Responsible gambling controls previously offered
While Cashmo operated under its UKGC licence, it provided a standard suite of responsible gambling tools consistent with regulatory requirements at the time. These included deposit limits, loss limits, session time reminders, and cool-off periods ranging from 24 hours up to six weeks, alongside full self-exclusion options accessible through the player dashboard or via customer support. UK player accounts were registered with GAMSTOP, the national self-exclusion scheme that all UKGC-licensed operators are required to participate in. Cashmo also provided links to external support services, including BeGambleAware, GamCare, and Gambling Therapy, for players who needed further help.
It is worth noting that GAMSTOP self-exclusion applies specifically to UKGC-licensed gambling websites. Since Cashmo no longer holds such a licence, any GAMSTOP self-exclusion a player previously registered would not necessarily prevent access to a non-UKGC-licensed version of a similarly named site, which is one of several reasons players should be cautious about any website using the Cashmo name that continues to solicit UK custom outside the regulated framework.
What UK players should consider instead
Given that Cashmo and its full sister network are no longer authorised to operate in the UK, players should only consider gambling sites that hold a current, verifiable UKGC licence. This can be checked directly against the official UKGC register, which lists live licensees along with their licence numbers. Players interested in well-established, currently regulated brands outside the former In Touch Games network may wish to research operators with a long-standing presence in the UK market, such as those behind Ladbrokes sister sites, Betfred sister sites, Coral Casino sister sites, or William Hill sister sites, all of which operate under separate ownership structures and licensing histories to In Touch Games Limited.
When evaluating any gambling brand, whether from this network or elsewhere, it is worth checking three things before signing up: whether the operator's UKGC licence is currently active and listed on the official register, whether the operator has a documented history of regulatory action and how it was resolved, and whether responsible gambling tools such as GAMSTOP registration, deposit limits, and self-exclusion are clearly available and functioning as described.
Verdict
Cashmo was a genuine, once-popular part of a nine-brand network built by In Touch Games Limited, a Midlands-based operator with roots stretching back to physical slot machine manufacturing in 2001. The network, including mFortune, Dr Slot, Mr Spin, Casino 2020, Bonus Boss, PocketWin, and, with some uncertainty, Jammy Monkey, shared a single UKGC licence under account 2091, proprietary Slot Factory games, and common infrastructure. Following a £3.4 million UKGC fine in March 2021 for customer interaction, marketing, and anti-money laundering failings, the operator ultimately surrendered its licence entirely on 5 September 2023, ending UK trading for every brand tied to that account. For UK players today, the clear takeaway is that Cashmo and its sister sites are not currently licensed to operate in Great Britain, historical bonus offers are void, and any site using these brand names should be treated with caution unless a new, verifiable UKGC licence can be confirmed directly on the regulator's register.